Hiring & recruiting
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How to use strategic HR data analysis to unlock long-term success
According to human capital consulting firm Aon, “harnessing data and analytics to make better workforce decisions” is one of the top five HR trends in 2024. [1] While many organizations have quickly jumped on this trend, only 22% of HR professionals feel their company uses HR or people analytics effectively. [2] If you’re one of the 78% of HR professionals who believe their organization is underutilizing these tools, read on. We explore how HR analytics is a powerful tool for delivering detail
Marketing assistant job description template: Everything you need to include
A skilled marketing assistant is a huge asset to any business. Their work is invaluable as it allows senior marketing team members to spend their time on strategic planning. Unfortunately, many employers learn that hiring the right person can be a real headache. This is often the result of having a subpar job description that omits the diverse skill set and variety of attributes needed to excel in the role. But don’t worry! We’ve got you covered. This marketing assistant job description template
Talent acquisition job description
Good talent acquisition experts don't just fill immediate recruitment gaps – they help you find and hire the best talent for the future, all while building a strong talent pipeline and shaping your employer brand. But, writing a good job description for this role is tricky. It's so easy to mistake it for a generic recruiter position, which overlooks the unique skills needed for success in this role and, more often than not, leads to mis-hiring. That’s where TestGorilla comes in! Below, we’ve c
AI-generated resumes – the good, the bad, and the ugly
Today, more and more applicants are using AI assistance to write resumes. Is this a good or bad thing, and how should employers feel about it? There are advantages and disadvantages. For instance, while AI can save candidates tons of time, employers might be frustrated by resumes that all look the same – which makes it harder to spot the best talent. But AI isn’t going anywhere, and neither are AI-generated resumes. So, in this guide, we explore the pros and cons of AI-generated resumes for jo
Chief people officer job description
A great chief people officer is key to a thriving business. They create a strong, engaged, and committed team and foster a positive work culture that helps attract and retain the best employees. Unfortunately, many employers miss out on these advantages by hiring someone unfit for the gig. Much of this comes down to writing a subpar description for this role – one that focuses too much on the HR management side and neglects key qualities like leadership, resilience, and sound judgment. But don’
What is counterproductive work behavior (CWB)? + How to fix & prevent it
Ever caught an employee swiping office supplies? Have you noticed a team member regularly slacking off? If so, you’re witnessing counterproductive work behavior (CWB). CWB can crop up in several ways for various reasons – and it seriously impacts your company's productivity, morale, and more. But don’t panic – we have your back. In this guide, we break down what CWB is, why it happens, and how to stop it. Plus, we'll show you how to build a team that's less likely to cause trouble in the first
Human sustainability isn’t a corporate buzzword. Here’s why you should care.
The modern workplace is facing serious and unprecedented challenges. Employees are burning out, struggling with economic uncertainty, and worried about losing their jobs to AI. This pressure can quickly spiral into high turnover, underperformance, and a web of other problems that impact your company's long-term success. Many employers try to tackle these hurdles one at a time – offering a wellness program here, a training course there – but this piecemeal approach falls short and doesn’t solve
7 job offer templates for entry-level, managers, internships, and more
So, you’ve discovered the candidate who ticks all the boxes. Now, you must extend an offer that reflects just how much you value their potential. Crafting a job offer letter involves more than just filling in the blanks – it’s about setting the right tone and making sure you cover all the essentials. Whether you’re drafting your first offer letter or refining your approach, we’ve included a few templates designed to help you put your best foot forward. Read on to learn how to craft a job offer
Case manager job description template: Everything you need to include
A great case manager job description can lure in top-notch candidates. But writing this job description isn’t straightforward. How can you capture the unique blend of advocacy, empathy, and organizational skills that these candidates need – without overwhelming potential applicants or underrepresenting their duties? Don’t worry – we’ve got you covered. Keep reading for a free case manager job description template. Plus, we include some handy pre-employment tests to help you find your next great
Office manager template: Everything you need to include
Office managers are vital because they keep the entire office running smoothly. They handle tasks like ordering supplies, organizing the office, managing schedules and budgets, overseeing team dynamics, and making sure everyone has what they need to get their work done. However, with so many responsibilities and the need for both technical know-how and people skills, writing a clear and concise job description can be a real challenge. Don’t worry, though – we’ve got a tailored office manager jo
“You harm your bottom line if you don’t look after the people who bring in the people”: A conversation with Katrina Collier
No matter where you look, modern recruitment has its fair share of problems. But, for every problem, there are experts and practitioners working to equip hiring managers and talent acquisition with the information and tools to help them hire better. Katrina Collier is an author, speaker, and facilitator based in the UK. She’s aiming to resolve the human issues that make talent acquisition clunky and harm candidate experience. We spoke to her about her new book – Reboot Hiring – her tips for usin
Customer service advisor job description template: Everything you need to include
Finding a rockstar customer service advisor who can connect with customers to upsell and cross-sell products, resolve issues with empathy, and quickly adapt to new computer systems is no mean feat. When so many different skills are needed to succeed at the highest level, you need a job description as impressive as your candidates. Don’t worry – we’ve created a comprehensive job description template to help you attract the best customer service talent. Always remember that a well-crafted job d