High-volume customer service screening made easy
Quickly test hundreds of candidates for role-specific skills, soft skills, and more with our talent assessments. Get to know your best candidates with custom video questions.
10,000+ brands use TestGorilla for talent assessment
Resumes and CVs don’t go deep enough
Your team spends hours sifting through resumes to screen for good customer service candidates.
Relying on resumes leads to painful mis-hires that can hurt your brand and culture.
More mis-hires mean more burnout, understaffing, and, worst of all— unhappy customers.
The tools to test for any skill
Build multi-skill assessments for well-rounded hires. Test for customer service skills, language skills, communication skills, emotional intelligence, and more.
Be confident in culture fit
Culture add tests, personality tests, and your own custom questions allow you to find skilled applicants that fit your team’s culture.
One-way interviews make hiring easier
Custom video questions let candidates show off their unique personalities. Get a glimpse at how they deal with customers, just like in a real interview.
Assess and shortlist candidates directly from your ATS
Hire your customer service team in three easy steps
Hiring managers can now focus on the candidates with the best fit.
Brands find top customer sevice talent with TestGorilla
Revolut hires 40% faster with TestGorilla
Revolut is a global leader in the financial services industry. Since the organization was founded in 2015, its team has worked tirelessly to close the gap between traditional banking and modern fintech which has the potential to change the world. In just a few years, Revolut has grown from a simple cash-management app to a fully-fledged European bank with more than 20 million personal customers and 950,000 business customers in more than 200 countries. Julia Panchenko, the services recruitment manager at Revolut, faced the challenge of building high-functioning multi-lingual teams to serve a truly global enterprise.
LILAB boosts new employee retention up to 90%
Based in Peru, Lima Innovation Lab (LILAB) is a leading software company dedicated to creating innovative digital solutions. From the start, their team of over 100 people has been committed to providing the best service in the digital technology field. We spoke with Dayana Castro, recruiter at LILAB.
How TestGorilla helped Papaya Gaming build a robust hiring process
Papaya Gaming is a mobile games company based in Tel Aviv, Israel. The Papaya Gaming team turns the most exciting and popular games into real money, skill-based tournaments. Orit Stern is Papaya Gaming’s Head of Support. She and her team often hire customer support roles remotely and needed a reliable way to vet candidates.
"(While hiring for support) We’ve saved thousands of dollars and many, many hours. It’s just a lot of time and money we could use for other things, such as offering better hourly wages, instead of putting that money into an expensive testing platform."
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Brands choose us for a reason
TestGorilla is an exceptional performer in the G2 Mid-Market Grid®. We’re a top choice for mid-market companies, earning high praise from customers.