HR services provider Nexus HR caters to companies' comprehensive recruitment and people management needs across North America, Asia, and Europe.
HR services
An assessment platform that supports different hiring use cases in different countries
Global improvements in time-to-fill, quality-of-hire, and hiring success rates
To partner great talent with the right employers, Nexus HR needs to have full confidence in its hiring process. This includes swiftly screening and qualifying job applicants and making tough selection decisions such as selecting who to employ between two highly qualified candidates.
For Jonas Atil, Director of Recruitment, a core part of the job involves ensuring that recruitment teams in the United States, India, and the Philippines have the right tools and systems in place to deliver these outcomes.
“The biggest improvement we’re always looking at is the days-to-fill. We need to find a way to reduce that. For [our teams in] India and the Philippines, the quality of hire is also a key concern.” - Jonas Atil
Nexus HR is no stranger to pre-employment assessments. Its recruitment teams had previously used solutions such as HireSelect and Wonderlic to screen and evaluate candidates. However, the consensus was that they needed an expanded test library that would allow them to assess technical skills for different roles in more depth.
“Last year, when Wonderlic was about to renew there was a pricing increase, which we immediately notified the chairman about because, for us, the product use was very minimal. They only had IQ, motivation, and personality tests, and our requirements were much more specific.” - Jonas Atil
The company also had to deal with substantially different recruitment scenarios in different regions. In the US, they were mostly hiring licensed professionals in highly regulated fields like healthcare. Jonas and his team needed to ensure that these candidates had the knowledge and proficiency to back up their accreditations.
In countries like India and the Philippines, Nexus HR was helping source candidates for much more varied roles in customer service, sales, and software. These positions attract many more applicants, many of whom may not be qualified for the job. In this case, pre-employment assessments are required as a part of the initial screening process.
Jonas and his team were looking for a tool that provided the depth of functionality to support all of their use cases easily.
TestGorilla had been on Jonas’s radar for a few years, and many of Nexus’s recruitment team were already big fans of the product. So when the opportunity came, making the switch was a no-brainer.
One of the biggest factors driving the move to the platform was its extensive test library, which enabled users to evaluate candidates’ cognitive abilities, soft skills, and technical skills in one multi-measure assessment.
“Testing is definitely important, especially now in this age where the cognitive requirements for most tasks are increasing. That alone warrants an assessment tool measuring cognitive capacity. And then, of course, we need to test for specific skills that can’t be demonstrated in a resume, like coding. Someone can claim they've been coding for ten years, but the technology changes extremely fast.” - Jonas Atil
TestGorilla’s versatility was another key differentiator. Jonas’s US-based recruitment team could use it to validate candidate skills further at more advanced stages of the hiring process, while teams in India and the Philippines dealing with a much larger number of applicants could use it as a screening tool further up the recruitment funnel.
Nexus HR’s recruitment teams were also interested in a few of the product’s more unique functionalities:
The option to add basic qualifying questions to the assessment helped them quickly screen out unqualified candidates.
Coding tests were particularly useful when hiring for technical roles in Asia.
The one-way video interview feature was a significant time-saver for hiring managers and recruitment teams.
Before using TestGorilla, Nexus HR’s main objectives were to:
Reduce their “time-to-fill” an open position
Improve the quality of hire, particularly in India and the Philippines.
Make more accurate selection decisions when choosing between two highly qualified candidates.
“The biggest thing has to be confidence in the hire, right? For the other roles that we do assessments, TestGorilla really increases confidence in our hiring decisions” - Jonas Atil
After working with TestGorilla, recruitment teams across NexusHR saw clear improvements in these areas:
In India and the Philippines, recruiting teams were able to screen high volumes of applicants quickly and accurately. Allowing them to fill their talent pool with more qualified candidates.
Quality of hire improved substantially, as the recruiters at NexusHR were able to evaluate talent comprehensively. They used a combination of advanced tools and their expertise to assess each candidate's skills, experience, and fit for the role, ensuring the best were selected.
“Let’s say the average score of a candidate is very low because they failed a typing test. By the way, this is for a role where typing was not a core focus of the job. We were able to tell hiring managers to take a look at the cognitive ability test results, which were much more in line with benchmarks.”
The result was that Nexus HR significantly streamlined its recruitment, as HR teams could easily identify candidates who met certain skill levels and quickly move them on for further interviews.
Every hiring process comes with its own set of challenges, whether you’re looking to pick the best candidate from a set of highly qualified applicants or you need to make sure you’re spending your time on the right people at the later stages of your recruitment funnel.
No matter your use case, TestGorilla provides you with the insights and depth of functionality you need to make better hiring decisions every single time. Book a free demo, and find out how we can help you.
Founded and headquartered in Germany, Nexus Human Resources is a full-service recruitment agency and HR consultancy specializing in partnering great people with great companies. The company works with an international roster of candidates seeking new employers. Facilitating international recruitment to seamlessly integrate the right candidate with the right company, no matter where each is located.
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